Privacy Policy
Privacy Policy
Hire A Chatter (HAC)
Website: https://hireachatter.com
Effective Date: February 9, 2026
Last Updated: March 15, 2026
Hire A Chatter (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK GDPR, the California Consumer Privacy Act (“CCPA”), and all other applicable privacy laws worldwide, including those of Canada, Australia, Brazil, and India.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit https://hireachatter.com (the “Website”) or communicate with us.
Our services are intended solely for individuals who are 18 years of age or older. By accessing our Website or communicating with us, you confirm that you are at least 18 years old.
1. Data Controller
The data controller responsible for your personal data is:
Hire A Chatter
Email: [email protected]
Website: https://hireachatter.com
For all data protection enquiries, please contact us at [email protected].
2. Age Restriction
Our services are strictly intended for individuals aged 18 years or older. We do not knowingly collect, process, or retain personal data from anyone under 18 years of age. If you are under 18, please do not use our Website or submit any personal data to us.
If we become aware that we have collected personal data from a person under 18 without verifiable parental consent, we will take prompt steps to delete that data.
3. Information We Collect
A. Information You Provide Directly
We do not use contact forms. We collect personal data only when you directly communicate with us through:
Phone calls
SMS/text messages
Email
WhatsApp
Telegram
Information collected may include:
Name
Phone number
Email address
Business details
Any information voluntarily shared during communication
Calls may be recorded for quality assurance, training, documentation, and compliance purposes where permitted by law. You will be informed prior to any call recording.
B. Automatically Collected Information
When you visit our Website, we and our third-party service providers may automatically collect certain information, including:
IP address
Browser type and version
Device identifiers
Operating system
Pages visited and time spent on pages
Referral URLs
Interaction data
This information is collected through cookies, pixels, tags, and similar tracking technologies, subject to your consent where required by law.
4. Lawful Basis for Processing
Under the GDPR, we rely on the following lawful bases to process your personal data:
Consent (Article 6(1)(a)): Where you have given explicit consent, including consent to receive marketing communications and non-essential cookies.
Legitimate Interests (Article 6(1)(f)): Where processing is necessary for our legitimate business interests, such as improving our Website, preventing fraud, and analysing traffic, provided these interests are not overridden by your rights.
Legal Obligation (Article 6(1)(c)): Where processing is necessary to comply with a legal obligation.
Performance of a Contract (Article 6(1)(b)): Where processing is necessary to fulfil or prepare a contract with you.
Where we rely on consent as a lawful basis, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
5. How We Use Your Personal Data
We may use collected personal data to:
Respond to your enquiries and communicate regarding our services
Provide quotes or service information
Send SMS or WhatsApp communications (subject to your consent)
Improve Website performance and user experience
Analyse advertising effectiveness and traffic
Measure and track conversions
Deliver remarketing advertisements (subject to your consent)
Comply with legal obligations
Prevent fraud or abuse
We do not sell your personal data to third parties.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies on our Website. Cookies are small text files placed on your device that help us provide and improve our services.
We use the following categories of cookies:
Strictly Necessary Cookies: Essential for the Website to function. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our Website (e.g., Google Analytics).
Advertising Cookies: Used to deliver relevant advertisements and measure ad performance (e.g., Google Ads, Meta Pixel, TikTok Pixel, Microsoft Advertising, Yandex.Direct).
Functional Cookies: Enable enhanced functionality and personalisation.
Upon your first visit, we will request your consent for all non-essential cookies via our cookie consent banner. You may withdraw or change your cookie preferences at any time by clicking the cookie settings link on our Website.
We comply with Google Consent Mode v2, which means that where you have not consented to analytics or advertising cookies, Google services will operate in a cookieless or modelled mode.
For full details on the cookies we use, their purpose, duration, and how to manage them, please read our Cookie Policy at https://hireachatter.com/cookie-policy/. You can also contact us at [email protected] with any cookie-related questions.
7. Google Services
We use Google Analytics 4 (GA4) and other Google services on our Website, subject to your consent. These may collect:
Device data
Approximate geographic location
Engagement metrics
Session statistics
Traffic source data
We also use Google Ads conversion tracking and remarketing services. These allow us to measure ad performance, track conversions, deliver remarketing advertisements, and optimise marketing campaigns.
Data collected by Google may be transferred to and stored on Google’s servers, including in the United States. Such transfers are subject to appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout) or by adjusting your Google Ad Settings.
8. Advertising & Third-Party Tracking Technologies
We advertise through the following platforms, subject to your consent:
Google Ads
Meta (Facebook and Instagram)
TikTok Ads
Microsoft Advertising (Bing Ads)
Yandex.Direct (Yandex Advertising)
These platforms may use pixels, cookies, device identifiers, and Conversion APIs to collect information about your interaction with our Website in order to:
Measure advertising effectiveness
Create custom and lookalike audiences
Deliver targeted advertisements
Optimise marketing campaigns
We do not control how these third-party platforms process your data under their own privacy policies. You may manage your advertising preferences through each platform’s privacy or ad settings.
9. Microsoft Clarity
We use Microsoft Clarity, a behavioural analytics service provided by Microsoft Corporation, subject to your consent. Clarity may collect data about how you interact with our Website, including mouse movements, clicks, and scroll behaviour, through cookies and other tracking technologies.
Data collected by Microsoft Clarity may be processed in the United States. Microsoft is certified under the EU-U.S. Data Privacy Framework. For more information, please visit Microsoft’s Privacy Policy at https://privacy.microsoft.com.
10. Yandex Metrica
We use Yandex Metrica, an analytics service, subject to your consent. Yandex Metrica may collect data about your Website interactions, including session recordings and heatmaps. Data may be processed by Yandex on servers outside the European Economic Area.
We ensure appropriate contractual safeguards are in place for any such international transfers where required by law.
11. SMS & TCPA Disclosure
By providing your phone number or contacting us via phone, SMS, WhatsApp, or Telegram, you expressly consent to receive communications from Hire A Chatter, including:
Phone calls
Text messages
Automated or prerecorded messages (where applicable)
Consent is not a condition of purchase or use of our services.
Message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP.”
12. International Data Transfers
Your personal data may be transferred to, and processed in, countries outside the European Economic Area (EEA) or the United Kingdom, including the United States. Where such transfers occur, we ensure they are subject to appropriate safeguards in accordance with applicable data protection law, including:
Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions issued by the European Commission or the UK Information Commissioner’s Office
Other legally recognised transfer mechanisms
13. Data Sharing & Disclosure
We may share your personal data with:
Advertising platforms (Google, Meta, TikTok, Microsoft, Yandex.Direct)
Analytics providers (Google Analytics, Microsoft Clarity, Yandex Metrica)
Service providers assisting with business operations (acting as data processors under our instruction)
Legal or regulatory authorities, where required by law or to protect our legal rights
We require all third-party service providers to handle your data securely, in accordance with applicable law, and only for authorised purposes. We do not sell your personal data.
14. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
Business operations and service delivery
Legal and regulatory compliance
Dispute resolution and enforcement of agreements
When personal data is no longer required, we securely delete or anonymise it. Where you have requested deletion of your data, we will action this within 30 days unless we have a legal basis to retain it.
15. Your Rights Under GDPR
If you are located in the European Economic Area or the United Kingdom, you have the following rights in relation to your personal data:
Right of Access (Article 15): You may request a copy of the personal data we hold about you.
Right to Rectification (Article 16): You may request correction of inaccurate or incomplete personal data.
Right to Erasure (Article 17): You may request deletion of your personal data (“the right to be forgotten”), subject to certain conditions.
Right to Restriction of Processing (Article 18): You may request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability (Article 20): You may request a copy of your personal data in a structured, commonly used, machine-readable format.
Right to Object (Article 21): You may object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent (Article 7(3)): Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
Right not to be subject to Automated Decision-Making (Article 22): You have the right not to be subject to decisions based solely on automated processing that significantly affect you.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.
You also have the right to lodge a complaint with your local supervisory authority. In the EU, this is your national Data Protection Authority. In the UK, this is the Information Commissioner’s Office (ICO) at https://ico.org.uk.
16. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
Request access to the categories and specific pieces of personal information we have collected about you
Request deletion of your personal information
Request disclosure of categories of personal information sold or disclosed for a business purpose
Opt out of the sale of personal information (we do not sell personal information)
Non-discrimination for exercising your CCPA rights
To exercise your California privacy rights, contact us at [email protected]. We will verify your request before responding, as required by law.
17. Global Privacy Rights
As we advertise and operate worldwide, we recognise privacy rights beyond the EU/UK and California. The following applies to users in additional jurisdictions:
Canada (PIPEDA & Quebec Law 25)
If you are located in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Quebec’s Act respecting the protection of personal information in the private sector (Law 25). You have the right to:
Access the personal information we hold about you
Request correction of inaccurate personal information
Withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
Lodge a complaint with the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca
Under Quebec Law 25, you also have the right to data portability and the right to request de-indexation of information that could cause you harm. We will respond to all Canadian privacy requests within 30 days.
Australia (Privacy Act 1988)
If you are located in Australia, we comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). You have the right to:
Access the personal information we hold about you
Request correction of inaccurate, incomplete, or out-of-date personal information
Make a complaint about our handling of your personal information
Complaints may be lodged with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au. We will respond to all Australian privacy requests within 30 days.
Brazil (LGPD)
If you are located in Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD) (Federal Law No. 13,709/2018). You have the right to:
Confirm whether we process your personal data
Access your personal data
Request correction of incomplete, inaccurate, or outdated data
Request anonymisation, blocking, or deletion of unnecessary or excessive data
Request data portability
Request deletion of personal data processed with your consent
Obtain information about third parties with whom we share your data
Withdraw consent at any time
To exercise your LGPD rights, contact us at [email protected]. You may also lodge a complaint with Brazil’s Autoridade Nacional de Proteção de Dados (ANPD) at https://www.gov.br/anpd.
India (Digital Personal Data Protection Act 2023)
If you are located in India, we process your personal data in accordance with the Digital Personal Data Protection Act 2023 (DPDPA). As a Data Fiduciary, we ensure that:
Your personal data is processed only for lawful purposes with your consent or other permitted grounds
Your data is accurate, complete, and kept only for as long as necessary
Appropriate security safeguards are maintained
Under the DPDPA, you have the right to access information about your personal data we process, request correction or erasure of your data, and nominate another individual to exercise your rights on your behalf. To exercise these rights, contact us at [email protected].
Other Jurisdictions
Regardless of where you are located, we are committed to handling your personal data responsibly and in accordance with applicable local privacy laws. If you have questions about your privacy rights in your specific country or region, please contact us at [email protected] and we will do our best to assist you.
18. Data Security
We implement appropriate technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or damage. These measures include encryption, access controls, and secure data storage practices.
However, no internet transmission or electronic storage method is guaranteed to be 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, and affected individuals without undue delay, in accordance with our legal obligations.
19. Children’s Privacy
Our Website and services are strictly intended for individuals aged 18 years or older. We do not knowingly collect, process, or retain personal data from anyone under the age of 18. If you believe we have inadvertently collected data from a person under 18, please contact us immediately at [email protected] and we will take prompt steps to delete such data.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Hire A Chatter shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the collection, use, or disclosure of information under this Privacy Policy, except where such liability cannot be excluded under mandatory applicable law including the GDPR.
21. Severability
If any provision of this Privacy Policy is determined to be unlawful, void, or unenforceable under applicable law, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
22. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. Where required by law, we will seek your consent to material changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
23. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us at:
Hire A Chatter
Email: [email protected]
Website: https://hireachatter.com
We aim to respond to all enquiries within 30 days.
